7 Questions You Should Ask Before Hiring a Remodeling Contractor
Hiring a remodeling contractor is a big decision. Whether you’re planning a kitchen upgrade in Wentzville, finishing your basement in St. Charles, or tackling a full home renovation in St. Louis, the contractor you choose will directly impact your experience and your results.
Over 24 years of doing home remodeling in Missouri, we have found out that asking the proper questions keeps homeowners from facing expensive errors. You should always ask these 7 questions before signing a contract and verify the proper answers are given.
1. Are You Licensed, Insured, and Bonded in Missouri?
Why ask: Licensing ensures the contractor meets the legal requirements to perform remodeling work in Missouri. Insurance protects you if a worker gets hurt or property is damaged. Bonding offers financial protection if the job is not completed as agreed.
What to look for:
- A valid Missouri contractor’s license
- General liability and workers’ compensation insurance
- Proof of bonding for larger projects or municipal work
✅ Epoch Remodeling is fully licensed and insured to operate throughout St. Charles County and St. Louis County. We carry all necessary insurance and permits, so you’re fully protected from day one.
Red flag: Contractors who avoid showing proof or say, “You don’t need to worry about that.”
2. How Long Have You Been in the Remodeling Business?
Why ask: Experience counts. A contractor who’s been around for 10+ years has likely handled all kinds of projects—and problems. They know how to stay on budget, adapt to surprises, and deliver quality.
What to look for:
- 10+ years in the business
- Experience in your type of project (kitchen, bath, basement, etc.)
- A local presence in areas like Wentzville, St. Charles, or St. Louis
Epoch Remodeling has been transforming homes since 2001. With 24+ years of hands-on remodeling expertise, we’ve successfully completed hundreds of kitchens, bathrooms, basements, and custom renovations across Missouri.
Red flag: “We just started” or “I’ve done a few jobs here and there.”
3. Can You Show Me References, Reviews, or a Portfolio?
Why ask: Past performance is the best predictor of future work. A reputable contractor will have photos, reviews, and happy customers who can vouch for them.
What to look for:
- An updated project gallery on their website
- Verified Google reviews or testimonials
- References you can call from past jobs
📸 We proudly showcase our work in our Remodeling Project Gallery. We also encourage potential clients to read our verified 5-star reviews from homeowners in Wentzville, O’Fallon, Lake St. Louis, and more.
Red flag: “We don’t really keep pictures” or “We can’t share that info.”
4. What’s the Estimated Timeline for Completion?
Why ask: You need to know how long your home will be under construction. Delays cost money and create stress. A solid contractor will offer a clear project timeline—and stick to it.
What to look for:
- A realistic estimate, not the fastest timeline
- A written schedule with milestones
- A clear process for communicating delays
⏳ Our team provides accurate timelines based on experience and scope. For example, most kitchen remodels in Wentzville take 4–6 weeks, while full basement renovations may take 6–10 weeks depending on custom features.
Red flag: “We’ll see how it goes” or an overpromised 1-week miracle remodel.
5. Do You Handle Permits, Inspections, and Building Code Compliance?
Why ask: Missouri, especially cities like Wentzville and St. Louis, has strict remodeling codes. Permits are mandatory for plumbing, electrical, structural work, and more. The right contractor takes care of this, so you stay compliant and avoid fines.
What to look for:
- They apply for permits on your behalf
- Familiarity with local building codes
- Attend inspections with city/county officials
At Epoch Remodeling, we handle everything from permit applications to final inspections. Our deep knowledge of St. Charles and St. Louis County regulations ensures smooth, legal remodeling with no surprises.
Red flag: “You can pull the permit yourself” or “We don’t usually need one.”
6. What’s Included in Your Quote — and What Isn’t?
Why ask: Budget surprises are the #1 complaint homeowners have about contractors. A clear, written estimate prevents misunderstandings about materials, labor, and scope.
What to look for:
- Itemized estimate listing materials, labor, cleanup, permits, etc.
- Details on change order process (for add-ons)
- Any excluded costs (e.g., unexpected structural repairs)
💬 Our remodeling estimates are thorough and transparent. We break everything down so you know exactly what you’re paying for—from custom cabinetry to tile installation and beyond.
Red flag: “It’ll be around $15K, give or take.”
7. Do You Offer a Warranty on Labor and Materials?
Why ask: Even great contractors can’t control every outcome. But they should stand behind their work. A written warranty means peace of mind if something needs fixing after the job.
What to look for:
- A written workmanship warranty
- Explanation of manufacturer warranties on products
- A clear post-project support policy
🔧 We guarantee our workmanship for 1 full year. Many materials we install—like cabinetry, tile, or flooring—also come with manufacturer warranties of 10+ years. If anything goes wrong, we’re just a call away.
Red flag: “You’re on your own once we’re done.”
The Right Questions Lead to the Right Contractor
Choosing the right remodeling contractor can feel overwhelming—but asking these seven questions will help you narrow your options and feel confident in your choice.
At Epoch Remodeling LLC, we’re proud to be one of Missouri’s most trusted remodeling experts. Our reputation is built on experience, honesty, and craftsmanship that lasts.
